Version 2.0

Effective Date: January 1, 2025
Last Revised: July 2026

Our Commitment

At SenumPro, protecting your privacy is a top priority. We are committed to safeguarding the confidentiality, integrity, and security of the personal information entrusted to us.

This Privacy Policy explains the information we collect, how it is used, the measures we take to protect it, and your rights regarding your personal information.

1. Who We Are

SenumPro is a Quebec-based company specializing in professional IT services, cybersecurity, network and IT infrastructure solutions, IP VoIP telephony, technical support, and digital forensics.

2. Information We Collect

We may collect the following information:

• First and last name
• Email address
• Phone number
• Company name
• Job title or professional role
• Information related to your inquiry
• Billing information

When you browse our website, we may also collect certain technical information, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on the website
• Anonymous statistical data

3. How We Use Your Information

The information we collect may be used to:

• Respond to your inquiries
• Deliver our professional services
• Provide technical support
• Generate administrative documents and invoices
• Comply with legal obligations
• Improve our services
• Protect our systems and infrastructure

4. Information Sharing

SenumPro does not sell, rent, or trade personal information.

Information may be shared with trusted service providers when necessary to support our business operations or when required by law.

5. Information Security

We implement reasonable security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

These measures include:

• Encrypted communications
• Access controls
• Regular backups
• Security monitoring
• Internal privacy and security policies

6. Your Rights

Subject to applicable laws, you may:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw your consent where applicable
• Request the deletion of certain information
• File a complaint with the appropriate regulatory authority

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

8. Cookies

Our website may use cookies to:

• Ensure proper website functionality
• Improve user experience
• Collect website usage statistics
• Enhance security

You may modify your browser settings at any time to manage or block certain cookies.

9. Changes to This Policy

SenumPro reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations.

The most current version will always be available on our website.

10. Contact Us

If you have any questions regarding this Privacy Policy or the protection of your personal information, please contact us:

SenumPro
📧 info@senumpro.ca
📞 438‑377‑1079
🌐 www.senumpro.ca
📍 Longueuil, Quebec, Canada